Q: What is the LUNARÉ travel organizer made of?
A: The exterior is crafted from premium PVC leather, which is vegan, water-resistant, and easy to
clean. The interior lining is made of durable, stain-resistant polyester.
Q: Is the bag carry-on friendly?
A: Yes, the LUNARÉ organizer is compact and TSA-friendly. It can hold standard size items if needed, making it ideal for carry-ons or personal bags.
Q: Can I customize or switch out compartments?
A: Yes! Our modular system allows compartments to zip or velcro in/out, with optional labeled
pouches you can purchase separately on our website.
Q: How do I care for my LUNARÉ bag?
A: Wipe the PVC leather with a soft damp cloth. Spot clean the polyester lining with mild soap. Do
not submerge or machine wash. Always air dry.
Q: Do you ship internationally?
A: Yes, we currently ship worldwide. Shipping times and fees may vary depending on your location.
Q: How long will my order take to ship?
A: Orders typically process within 1-3 business days. Delivery times depend on the shipping option
selected at checkout.
Q: What is your return policy?
A: No returns are accepted unless item was identified defective within 14 days of delivery. items must be unused and in original condition. However we do accept exchange.
Customers are responsible for return shipping unless the item is defective.
Q: Can I use multiple discount codes?
A: Only one discount code can be applied per order at this time.
Q: What if my item arrives damaged?
A: Please contact us within 3 days of delivery with a photo of the damage. We'll assist with a replacement or refund.